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E-Invoicing in Malaysia: Everything You Need to Know

Updated: Aug 29

Malaysia has taken a big step forward by introducing e-invoicing. This means that invoices will be sent and received electronically instead of paper. It's a move that's part of Malaysia's efforts to make businesses run smoother and more efficiently. Let's break down what e-invoicing is, why it's happening, and how it can benefit everyone involved.


Are you aware of e-invoicing in Malaysia?

  • Yes

  • No


What is E-Invoicing?

E-Invoicing, short for electronic invoicing, is a modern method of sending invoices digitally rather than printing and mailing them. This system allows businesses to generate, send, receive, and store invoices electronically, streamlining the invoicing process and reducing paperwork. 


In Malaysia, the adoption of e-invoicing is becoming increasingly important, with specific requirements for the information that must be included in each invoice to ensure transparency and compliance with regulations. Starting in 2024, Malaysian businesses will be required to adopt this system, marking a significant shift towards more efficient and standardised financial practices nationwide.


E-Invoicing Malaysia Guidelines

The tax authorities in Malaysia, known as LHDN, have provided guidelines to help businesses switch to e-invoicing. These guidelines tell you exactly how to ensure your electronic invoices have all the required information. It's designed to make this shift as smooth as possible for businesses of all sizes.


The e-Invoicing guidelines in Malaysia outline a phased implementation starting from August 1, 2024, beginning with businesses that have an annual turnover exceeding RM100 million. By January 2025, businesses with turnovers between RM25 million and RM100 million will also need to comply, with full adoption required by July 2025 for all businesses.


E-invoicing aims to streamline tax administration, enhance business efficiency, ensure accurate tax reporting, and reduce tax evasion. Businesses will need to use the MyInvois Portal or API for e-invoice submission and validation.


The system is mandatory and brings various benefits, including faster processing times, reduced manual errors, and improved cash flow management. It also aligns with Malaysia's broader goal of promoting a digital economy.


For more detailed information, you can refer to the official guidelines from the Inland Revenue Board of Malaysia (LHDN).



Who Should Use & Comply with E-Invoicing in Malaysia?


Who Should Use & Comply with E-Invoicing in Malaysia

Entities required to use e-Invoicing include companies, partnerships, limited liability partnerships, business trusts, and more. However, certain groups such as government bodies, local authorities, and individuals not conducting business are exempt from this requirement. The goal of this phased approach is to ensure smooth adoption while promoting transparency, efficiency, and accurate tax reporting within the Malaysian economy.


Whether businesses deal with other businesses (B2B), serve customers (B2C), or work with the government (B2G), e-invoicing covers it all. This wide reach ensures that the benefits of electronic invoicing are felt across the economy.


Entities Required to Use e-Invoicing in Malaysia

Entities Exempt from Using e-Invoicing

Associations

Royalty (Rulers and their Consorts)

Bodies of persons

Former Rulers and their Consorts

Branch offices

Government bodies

Business trusts

State Governments and Authorities

Cooperative societies

Local and Statutory Authorities

Corporations

Government-related facilities and bodies

Limited liability partnerships

Diplomatic and Consular offices and their employees

Partnerships

Individuals not engaged in business

Property trust funds


Property trusts


Real estate investment trusts


Representative and regional offices


Trust bodies


Unit trusts



Why Make the Change?

Moving to e-Invoicing isn't just about getting rid of paper. It's aimed at making things easier for businesses when it comes to paying taxes, helping Malaysia's economy fit in better with the digital world, and simplifying how business is done within and internationally. It's a win-win for businesses and the environment.


The primary objectives behind this initiative include:

  1. Streamlining Tax Compliance: E-invoicing automates the generation, submission, and validation of invoices, reducing the burden of manual data entry and minimising errors. This allows for more accurate and timely tax reporting, which in turn helps the government collect taxes more efficiently.

  2. Reducing Tax Evasion and Fraud: By ensuring that every transaction is digitally recorded and verified in real-time through a centralised system, e-invoicing makes it more difficult for businesses to underreport income or manipulate their financial records.

  3. Supporting the Digital Economy: The move towards e-invoicing is part of Malaysia’s broader strategy to promote digitalisation across various sectors. The country aims to improve business efficiency, reduce costs, and foster a more competitive economic environment by adopting modern technologies.

  4. Enhancing Financial Reporting: E-invoicing helps businesses maintain better financial records, leading to improved accuracy in financial reporting and easier compliance with regulations. This, in turn, supports better decision-making and financial management within businesses.

  5. Global Alignment: Malaysia’s e-invoicing system is also in line with global trends, where many countries are adopting similar measures to modernise their tax systems and improve compliance

Scenario That Requires E-invoicing Issuance

In Malaysia, several scenarios require the issuance of e-Invoices to ensure compliance with tax regulations:

  1. Business-to-Business (B2B) Transactions: E-Invoicing is mandatory for all B2B transactions. This includes transactions between companies within Malaysia and international business deals where cross-border transactions are involved.

  2. Business-to-Government (B2G) Transactions: Any transaction involving government entities also requires an e-Invoice. This ensures transparency and proper tax reporting when dealings with the public sector.

  3. Self-Billed Invoices: These are required when the buyer generates the invoice on behalf of the supplier. Common scenarios include commissions paid to agents, purchases from foreign suppliers, profit distributions, and certain e-commerce transactions.

  4. Periodic Billing: For services billed regularly, such as telecommunications, financial services, or utility payments, periodic e-Invoices are required. These invoices consolidate all transactions over a set period, such as a month, and are submitted for validation.

  5. Refunds and Adjustments: If there are any adjustments to previous invoices, such as returns or additional charges, a credit or debit note must be issued as an e-Invoice. Refunds to buyers also require the issuance of a refund e-Invoice to document the return of monies.

  6. Employee Expense Claims: In scenarios where employees incur expenses on behalf of their employer, an e-Invoice must be issued to document these reimbursements, particularly for domestic expenses within Malaysia.


Summary of E-Invoicing Procedures for Buyer Transactions

E-invoicing in Malaysia

Here are some similar scenarios of e-Invoicing transactions with buyers:

Scenario 3: Buyer Requests a Deferred e-Invoice

  • Situation: A Buyer makes a purchase but does not require an immediate e-Invoice.

  • Process:

    • The Supplier issues a standard receipt to the Buyer at the time of purchase.

    • The Buyer requests an e-Invoice later within a stipulated period (e.g., within the same month).

    • The Supplier generates the e-Invoice retrospectively and submits it for validation by the Inland Revenue Board of Malaysia (IRBM).

    • Once validated, the e-Invoice is shared with the Buyer, who can then use it for tax substantiation.

Scenario 4: Recurring Services or Subscription-Based Transactions

  • Situation: The Buyer subscribes to a recurring service (e.g., monthly subscription).

  • Process:

    • The Supplier issues a single e-Invoice covering the entire subscription period or issues monthly e-Invoices.

    • The e-Invoice is validated by the IRBM each time a payment is processed.

    • The validated e-Invoice is sent to the Buyer, who can use it for tax reporting.

    • If the Buyer does not require individual e-Invoices for each payment, the Supplier consolidates the transactions at the end of the period and issues a single e-Invoice for the entire duration.

Scenario 5: Cross-Border Transactions

  • Situation: A Buyer from another country makes a purchase.

  • Process:

    • The Supplier obtains the Buyer’s international tax identification number (TIN) and passport details.

    • The Supplier generates and validates the e-Invoice, ensuring it complies with both Malaysian and the foreign country’s regulations.

    • The validated e-Invoice is sent to the Buyer, who can use it for cross-border tax compliance.

    • Depending on the country's regulations, the Supplier may also need to report this transaction to additional authorities.

Scenario 6: Bulk Purchase by a Corporate Buyer

  • Situation: A corporate Buyer makes a large purchase with multiple items and requests a detailed invoice.

  • Process:

    • The Supplier generates an itemized e-Invoice listing each product/service.

    • The e-Invoice is validated by the IRBM and then shared with the Buyer.

    • The Buyer uses this detailed e-Invoice for internal auditing and tax purposes.

    • If certain items are returned or adjusted, the Supplier may need to issue credit or debit notes, which are also validated through the e-Invoicing system.


E-invoicing Models in Malaysia

No.

Mechanism

Key Features

Considerations

1.

MyInvois Portal (hosted by IRBM)

A free portal provided by IRBM, accessible to all taxpayers, particularly suited for Micro, Small, and Medium Enterprises (MSMEs).

May not handle large volumes efficiently, ideal for businesses that need to issue e-Invoices without access to API connectivity.

2.

Application Programming Interface (API)

An API enables direct integration between the taxpayer's system and the MyInvois system, allowing for real-time data transmission.

Requires initial investment in technology and system adjustments; best suited for large businesses with high transaction volumes.

Complete Workflow for E-Invoicing 

The overall workflow for e-Invoicing in Malaysia involves several key steps designed to ensure that invoices are accurately created, validated, and stored, in compliance with the Inland Revenue Board of Malaysia (IRBM) regulations.

Creation of e-Invoicing

The process begins when a supplier generates an electronic invoice (e-Invoice) in a standardized format such as XML or JSON. This e-Invoice is then transmitted to the IRBM via the MyInvois portal or through an API connection.

Validation of e-Invoicing

Once the e-Invoice is submitted, it undergoes real-time validation by the IRBM. During this stage, the e-Invoice is checked for compliance with the required standards, and a Unique Identifier Number (UIN) is issued to confirm its validity.

Notification of e-Invoicing

After successful validation, both the supplier and the buyer are notified through the MyInvois portal or the API system that the e-Invoice has been validated. This notification includes the UIN and other relevant details.

Transmission of e-Invoicing

The validated e-Invoice, now embedded with a QR code, is then sent to the buyer. This QR code certifies the existence and status of the invoice, allowing the buyer to verify its authenticity.

Correction and Cancellation of e-Invoicing

If there are any errors in the e-Invoice, either the buyer or the supplier can request its cancellation within a 72-hour window. This process requires proper documentation and, if accepted, the e-Invoice is canceled, and a new one is issued.

Storage of e-Invoicing

All validated e-Invoices are securely stored in the IRBM’s database, but businesses are also required to maintain their own archiving systems as per the regulations.


Overcoming Challenges

overcoming challanges in e-invoice

Moving to e-invoicing might seem daunting, especially if you need to ensure your systems can handle it and keep your information safe. However, businesses can successfully transition carefully and adhere to the LHDN's guidelines.


Here are four common challenges you may face with Malaysia's e-invoicing system:


1. Technical Integration and System Compatibility

  • Challenge: Many businesses struggle with integrating e-invoicing into their existing accounting or Enterprise Resource Planning (ERP) systems, especially if those systems are outdated or not designed to support e-invoicing.

  • Solution: Businesses can work with software providers to update their systems or adopt new software solutions compatible with e-invoicing requirements. For smoother integration, it's also beneficial to leverage Application Programming Interfaces (APIs) or software development kits (SDKs) offered by the Malaysian Inland Revenue Board (IRBM).


2. Understanding and Compliance with Regulatory Requirements

  • Challenge: Ensuring compliance with the legal and fiscal regulations set by the Malaysian tax authorities can be daunting, especially for small and medium enterprises (SMEs) that might not have dedicated tax or compliance teams.

  • Solution: Businesses should actively participate in engagement sessions with IRBM and seek guidance from tax professionals. Staying informed about IRBM's latest updates and guidelines is crucial for maintaining compliance. Additionally, educational workshops and seminars can be invaluable.


Data Security and Privacy Concerns

  • Challenge: Protecting sensitive financial data and ensuring privacy when transmitting e-invoices can be challenging. Businesses must ensure that their e-invoicing solutions are secure and compliant with data protection laws.

  • Solution: Investing in encryption technology and secure transmission methods is critical. Businesses should also choose e-invoicing solutions that comply with Malaysia's Personal Data Protection Act (PDPA) and global data security standards. Conducting regular security audits can help identify and mitigate potential vulnerabilities.


4. Change Management and Training

  • Challenge: Transitioning to e-Invoicing involves changing existing workflows and processes, which can be met with resistance from staff accustomed to traditional invoicing methods.

  • Solution: Effective change management strategies, including comprehensive employee training programs, are essential for a smooth transition. Highlighting the benefits of e-invoicing, such as improved efficiency and reduced costs, can help gain buy-in from the team.


How Business Can Overcome These Challenges?

To successfully adapt, businesses should first assess their current invoicing processes and select an integration model that aligns with their operational needs. Larger companies might benefit from API integration for real-time processing, while smaller businesses could opt for the manual entry method via the MyInvois portal.

Additionally, taking full advantage of the six-month grace period provided by the Malaysian government is crucial. This period allows businesses to train their staff, test systems, and adjust workflows, ensuring a smooth transition. By proactively preparing during this time, businesses can minimise disruptions and avoid potential penalties, setting themselves up for long-term compliance and operational success.

Finally, implementing a robust e-invoicing solution and focusing on continuous training and support will ensure that all team members are proficient with the new system. This approach not only facilitates a smoother implementation but also positions companies to operate more efficiently in the future. 

For a detailed guide on adapting to e-invoicing in Malaysia, you can explore our comprehensive articles and resources.

Latest updates on E-Invoicing in Malaysia

1. Phased Implementation: The mandatory e-Invoicing implementation started on August 1, 2024, for businesses with an annual turnover exceeding RM100 million. The next phase will begin on January 1, 2025, for companies with annual revenues between RM25 million and RM100 million, with full compliance required by July 2025 for all other businesses. This phased approach aims to give businesses adequate time to prepare and transition smoothly.

2. Six-Month Grace Period: The Inland Revenue Board of Malaysia (IRBM) has introduced a six-month grace period starting from August 1, 2024. During this period, businesses are allowed to issue consolidated e-Invoices for all transactions, and there will be no penalties for non-compliance as long as consolidated e-Invoices are submitted. This grace period is intended to facilitate the adaptation process and ensure that businesses can fully implement e-Invoicing effectively.

3. Updated Guidelines: New versions of the e-Invoicing guidelines were released in July 2024. These include significant updates such as a reduction in the number of required data entry points for micro-businesses, enhanced security measures to protect against data breaches, and specific instructions on the use of consolidated e-Invoices. These updates aim to simplify the process and improve security, making compliance easier for businesses of all sizes.

 

Looking Forward to E-Invoicing Malaysia

This big change towards e-invoicing positions Malaysia as a forward-thinking place to do business. By adopting electronic invoicing, businesses can not only streamline their own operations but also contribute to a larger effort to modernise the economy. It might involve some adjustments, but the result is a more efficient, transparent, and eco-friendly way of handling invoices.


So there you have it—a simple look at what e-invoicing in Malaysia means for you and your business. We're all entering a more modern and efficient future by going digital with invoices.

E-invoicing in Malaysia FAQs

1) Is e-invoicing mandatory in Malaysia?

Yes, e-invoicing is mandatory in Malaysia, but it is being implemented in phases. As of August 2024, businesses with an annual turnover exceeding RM100 million must comply. The mandate will extend to businesses with an annual turnover between RM25 million and RM100 million starting January 2025, and all other companies by July 2025. This phased approach is designed to allow businesses ample time to adjust to the new requirements.


2) What is the rule for e-invoicing?

The e-Invoicing rule in Malaysia requires businesses to submit invoices electronically through the MyInvois portal or an API directly connected to the Inland Revenue Board of Malaysia (IRBM). The invoices must be in XML or JSON format and go through a validation process that includes checking the invoice structure and taxpayer identification. 


Once validated, the invoice receives a Unique Identification Number (UIN) and a QR code, which must be shared with the buyer. There is also a provision for the buyer to reject or the supplier to cancel the e-Invoice within 72 hours if necessary.


3) Is eInvoicing free?

Yes, the basic e-Invoicing service in Malaysia is free. Businesses can use the MyInvois portal provided by the IRBM at no cost to generate and submit their e-Invoices. However, businesses that require more sophisticated solutions, such as those needing to integrate e-Invoicing with their existing ERP or accounting systems via API, may incur costs for the necessary software or technological upgrades​

4) Who can generate an e-Invoice? 

Any business or individual registered for commercial activities in Malaysia can generate an e-Invoice. This includes companies, partnerships, and even certain non-business entities that engage in taxable transactions.

5) What is the difference between e-billing and e-invoicing? 

E-billing refers to the electronic delivery of bills, typically to consumers, whereas e-invoicing involves a structured digital format that is validated by tax authorities, primarily used in business-to-business (B2B) transactions.

6) How do I ship a bill to an e-Invoice? 

To convert a bill into an e-Invoice, it must be formatted according to the e-Invoicing standards (XML or JSON) and submitted to the MyInvois portal for validation before being sent to the buyer.

7) How many types of e-Invoices are there? 

In Malaysia, there are several types of e-Invoices, including standard invoices, credit notes, debit notes, refund invoices, and self-billed invoices, each used for specific transaction adjustments or record-keeping purposes.

 


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